Live position, not a courier update

Know it arrived.
Not just signed for.

Q: Does my customer have to install anything?

No, and they never will. They get a link that opens a page showing where the parcel is and when it arrived. A recipient who has to install an app to find out about one delivery simply does not bother.

Q: What does an account cost?

Nothing. It is the labels you pay for — £7 for Bluetooth, £25 for cellular — and you order those when you are ready to ship something.

A courier tells you when a parcel passed through their building. A Track My Label label tells you when it reached the door — and tells the person waiting for it, before they have to ask.

Open an account Watch a delivery →

Free to open. Labels from £7 when you are ready to ship. No monthly fee, no contract. Or book 15 minutes with me.

TML-2041 · Framed print, Nottingham live

Your courier tracks its network.
You need to track your parcel.

What the courier tells you

11 hours of “in transit”, with nothing in it.

07:42 accepted at a depot 40 miles away
08:15 in transit
——— in transit
19:03 delivered, signed for by someone

What the label tells you

18 metres from the door — and your customer knew before you did.

On its way — the recipient gets a link, not a promise
Moving on a map, updating as it travels
Nearly there — worth being by the door
Arrived, confirmed, and tracking stops

Four steps, and one of them is on a phone

No integration, no scanner, nothing to install. If you can post a parcel you can do this.

Set up the shipment

Where it is going and who is expecting it. Thirty seconds, at a desk or on a phone.

Tap the label

Hold a phone to the label as the parcel goes out. That is what wakes it up.

Monitor the shipment

You see it on the board. Your customer gets their own page, no account needed.

It arrives

The label reaches the address and says so. Tracking stops at the door.

Built for the parcels you would rather not lose

A label costs about the same as the packing tape on a £2,000 painting, and roughly nothing next to the phone call about where it is.

Art & antiques Jewellery & watches Rare books Prototypes & samples Lab & medical Aerospace & motorsport parts

If you ship something worth a few hundred pounds or more, a label is inside the noise. If you ship £40 trainers, it is not — and we would rather say so than sell you something that does not pay for itself.

You pay for labels. The software comes with them.

No plan to choose, no seat count, nothing to cancel. Order labels when you need them; the platform is included because the labels are what makes it work.

Bluetooth label

£7 each

For anything travelling through populated places — couriers, cities, offices.

Reports as it passes phones and gateways
A month or a year of battery, depending on reporting rate
Arrival alerts, recipient link and confirmation

Cellular label

£25 each

For high value, long distance, or anywhere too quiet for Bluetooth to be seen.

Reports on its own, no passing phone needed
Temperature as well as position
Everything in the Bluetooth plan

Included

The software costs nothing, and always will

Nine parcels in ten need one label once, so charging a subscription for it would be charging you to wait. Buy labels when you need them; everything around them comes with the account.

Unlimited shipments and users
Alerts to you and your customer
Recipient pages, no app
Stock tracking and reordering

Prices exclude VAT and delivery. Discounts start at 20 labels and again at 50 and 100 — applied automatically, no code to ask for. Volume pricing from 250, just ask.

The label itself

A printed adhesive label a little over half a millimetre thick, with the electronics inside it. It goes on the outside of the parcel like any other label — there is no device to charge, pair or get back.

Bluetooth

Seen as it passes

Reports whenever it passes a phone or gateway on the partner network — common along courier routes and in towns, thinner in the middle of nowhere. The right choice for almost everything shipped domestically.

Battery: One month or one year, depending on how often it reports
Radio: Bluetooth 5.1, plus NFC for the tap
Coverage: 57 countries tested as at 2 April 2026

Cellular + Bluetooth

Reports on its own

Carries a cellular radio as well, so it does not need anything to pass it. For high value, long distance, or anywhere too quiet for Bluetooth to be seen. It measures temperature too.

Network: NB-IoT, seven bands, plus Bluetooth and NFC
Temperature: −10 °C to 60 °C, accurate to ±0.5 °C
Coverage: Cellular in 28 countries, Bluetooth in the 57 above

No lithium. A zinc-manganese battery, so the label is not a lithium cell travelling in your parcel — which is the question an airline or a forwarder asks first.

0.56 mm thick. Permanent acrylic adhesive on paper. It sticks to cardboard, and harder to plastics like polycarbonate and polyethylene.

−10 °C to 55 °C in use. Apply it above 8 °C — adhesive does not take properly on a cold box in an unheated warehouse.

Rated for indoor use (IP61). Fine on a parcel, including one in a van or a hold. Not something to leave on an unwrapped item standing out in the rain.

Hardware manufactured by Reelables, Inc. Full specification, regulatory approvals and the country list are in the specification sheet.

Reasonable questions

Does my customer have to install anything?

No, and they never will. They get a link by email that opens a page showing where the parcel is and when it arrived. That is the whole point — a recipient who has to install an app to find out about one delivery simply does not bother. Text alerts are something we intend to add; today everything goes by email.

What happens when the parcel is delivered?

We stop tracking. The label carries on transmitting, but nothing further is recorded or shown. Continuing would mean logging somebody's home address indefinitely and showing it to the sender, which is not a feature.

Bluetooth or cellular?

Bluetooth labels are seen when they pass a phone or gateway on the network, which is often in towns and along courier routes, and rarely in the middle of nowhere. Cellular labels report by themselves and cost more. If a gap in the middle of a journey would worry you, buy cellular.

Will it say "arrived" when it hasn't?

It is built hard against that. Every position carries an accuracy figure, and a fix too vague to be sure of is ignored for the purpose of arrival rather than believed. One false alarm and nobody trusts the next alert, so we would rather be a few minutes late than wrong.

What does an account cost?

Nothing, and you can open one now. It is the labels you pay for — £7 for Bluetooth, £25 for cellular — and you order those when you are ready to ship something. Until you do, the account will let you look around but not create a shipment, because without a label there is genuinely nothing to track.

We send a link to confirm your email address when you sign up. Click it before you order — it is the address every tracking alert and receipt goes to, so it has to be one that works.

Can I use my own courier?

Any courier, several couriers, or your own van. Track My Label watches the parcel rather than the carrier, so changing courier changes nothing. You can store their tracking number alongside ours.

Where does it work?

Cellular labels travel wherever their roaming agreements reach. Bluetooth coverage is strongest across Europe and North America. Ask us before you send something valuable somewhere unusual — we would rather tell you a label is the wrong tool than sell you one that never reports.

Know it arrived.Not just signed for.

Your courier tracks its network.You need to track your parcel.